Guest Relation Officer at Younghee Bali Restaurant

Join 32DO's prestigious Younghee Bali Restaurant as a Guest Relation Officer and become the heart of our culinary sanctuary. We are committed to delivering unparalleled sensory experiences through exceptional craftsmanship, quality ingredients, and a deep commitment to guest satisfaction. In this role, you will be the first point of contact for our guests, ensuring their dining experience is nothing short of extraordinary.

Younghee Bali Restaurant, located in the heart of Seminyak, is a beacon of culinary excellence, known for its innovative dishes and warm, inviting atmosphere. As a Guest Relation Officer, you will play a pivotal role in maintaining our high standards of service, from greeting guests to resolving any issues that may arise during their visit.

📋 Tanggung Jawab Pekerjaan

• Greet guests warmly and provide exceptional service throughout their dining experience.
• Ensure the restaurant is clean, organized, and ready for guests at all times.
• Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
• Collaborate with the kitchen and other departments to ensure smooth operations and timely service.
• Uphold the restaurant's standards of cleanliness and hygiene, adhering to health and safety regulations.
• Maintain accurate records of guest interactions and feedback.
• Promote the restaurant's menu and special offers to enhance guest satisfaction.
• Participate in training and development programs to continuously improve service skills.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a guest service or hospitality role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Proficiency in English and Bahasa Indonesia.
• Familiarity with POS systems and restaurant management software.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Enthusiasm for the culinary arts and a passion for delivering exceptional guest experiences.
• Valid food safety certification is a plus.

🛠️ Keahlian

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